Apprentice Data Technician

• Suffolk County Council 
• Address: Phoenix House, Ipswich IP1 5NP - Hybrid working
• Salary: £25,185 per annum (pro rata for part time)
• Hours:37 hours per week - flexible working options available
• Contract:Fixed term or secondment up to 21 months (Apprenticeship)

When you join the Highway Records team at Suffolk County Council (SCC) as an Apprentice Data Technician we’ll support your development from the start. We’ll help you to play to your strengths, diversify your skills and build an influential and impactful career. With a variety of career paths and learning opportunities to explore, if you’re motivated and passionate there’s no limit to how far your ambition could take you.  Reimagine the possibilities. 

Your role and responsibilities 

• As part of a small, welcoming team you will help to manage our mailbox and respond to customer enquiries.

• You'll raise invoices, write to customers and support internal teams with accurate data.

• You will use our mapping software (MapInfo) to update highway records, research historical data and produce plans.

• Visits to view archives, at the Hold in Ipswich, to uncover fascinating records. Your research will help determine whether SCC is responsible for maintaining roads, trees, and ditches.

Your apprenticeship 

Apprenticeship course – Level 3 Business Administration

Length of apprenticeship – 18 months plus 3 months for the end point assessment

We welcome apprenticeship applications from all ages and backgrounds. There's no upper age limit - it's never too late to start developing new skills. We want to provide opportunities for anyone interested in launching or advancing their career. 

The apprenticeship you're applying for must build on your qualifications. If you have experience in this field, the apprenticeship you're applying for must be at a higher level. 

Read the Job and Person Profile (Word) and the Apprenticeship Recruitment Brochure. During the apprenticeship, you'll be working towards the role described in the Job and Person Profile. You will have the opportunity to receive hands-on training and pursue certification. Completing your apprenticeship does not guarantee a full-time position. However, we are dedicated to helping you find a job. You will have priority access when you apply for vacancies. This applies during the final 3 months of your contract. 

You will need 

• to be a keen team player with a positive attitude
• eagerness to learn and grow within a supportive environment
• great written communication skills 
• a sharp eye for detail and accuracy
• a love for research and solving problems
• good time management and customer service skills
• to have an appreciation of the council’s values.

This post is a great opportunity for someone looking to take a step into an office environment and learn the necessary skills to help you achieve your apprenticeship whilst earning a salary too, with the potential for a permanent position at the end of your apprenticeship.

Whether you're early in your career or looking to change direction into a role that values precision and curiosity, we’d love to hear from you.

Apply today if you would like to join the Highway Records Team and be part of something special!

The Team

• We’re a small and busy team that takes pride in delivering an accurate, professional service.
• We work collaboratively, support each other, and believe in helping every team member reach their full potential.
• We will be pleased to support your development, both within the team and in your professional growth.
• Our hybrid working setup means you’ll enjoy a mix of office and home working – with office days usually on Tuesdays and Wednesdays.

Empowering Everyone 

We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.

For more information 

Please contact James Emmerson (he/him) or Dawn Crabb (she/her) for a casual conversation. You can reach them by calling:

James on 01473 260448 or emailing [email protected]

or Dawn on 01473 265020 or emailing [email protected]

How to apply

Step 1 - Read the Job and Person Profile (JPP) (Word).

Step 2 - Click ‘Apply Now’ to start your online application.

Step 3 - Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use the Supporting Statement template. 

1 - Tell us what skills you have learned whilst at school/college, volunteering and/or working that you think will be useful to you in this role and why?

2 -Tell us about something you are proud of and why?

Please note: Without a supporting statement and CV, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process. 

If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing[email protected]or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process. 

Closing date: 11.30pm, 18 November 2025. 

Interview date:3 and 4 December 2025. 

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid