Who we are:

Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.

Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.

Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. Join our talent network to learn more about job opportunities and company news.

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a FMC Sales Support Intern who will work closely with our Partner Account Managers (PAM) and reseller partners (partners), as well as our internal staff, understanding unique challenges and supporting their needs within the Geotab fleet partner ecosystem. If you love sales administration and support in a technology company, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a FMC Sales Support Intern your key area of responsibility will be to provide support to the Geotab Partner Account Managers (PAM) and their reseller partners. To be successful in this role you will be a self starter with a passion for customer service. Ideally you have worked with customer success tools like google docs/sheets/slides; power bi and Salesforce, but most importantly, you are a quick learner, organized with excellent communication skills, and are able to work independently in a fast paced, rapidly changing environment.

The opportunity:

8 - 12 month work-term beginning January 2026.
Full-time, paid internship: Monday - Friday, 37.5hrs/week.
Your first week at Geotab begins with 'GEO Launch' - a one-week Employee Orientation. Click here to learn more!
Learn more about the Geotab Campus Program here.

How you'll make an impact:

Learn about each reseller partner and clearly define their fleet purpose, needs, goals and objectives.
Work with our team to identify important updates and changes at Geotab, updating monthly “google slides deck”, a professional tool for conversations during monthly meetings.
Identify potentially risky accounts, dig into data and help PAM show the reseller where they might be at risk.
Ultimately we want to remedy risk factors to mitigate customer churn.
Review and push Geotab support team to update stale dated support tickets that have not been responded to in a timely manner.
Collaborate with internal Geotab Partner Account Managers to improve product utilization and services.
Support PAM’S on various ad hoc projects as needed.
Review monthly “need to know” corporate updates and potential important changes to Geotab’s products and systems.

What you'll bring to the role:

Previous experience in Customer Success, Account Management, or related positions working directly with business customers and/or account managers.
Ability to work independently without constant supervision but with support from manager weekly.
Experience leveraging customer success tools (Power BI and Salesforce) an asset.
Able to work independently under pressure and respond to fast changing priorities and deadlines.
A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and relationship management skills.
Excellent verbal and written communication skills.
Strong interpersonal relationship building skills.
Strong analytical skills with the ability to problem-solve to well-judged decisions.
Highly organized and able to manage multiple tasks and projects simultaneously.
A strong team-player with the ability to engage with all levels of the organization.
Technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides.)

If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.

Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.

How we work:

At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!

We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at [email protected]. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to read our Privacy Notice. Click here to learn more about what happens with your personal data.