Quality Assurance Internship

A GOOD INTERNSHIP IS NEVER HANDS-OFF.

SHARE YOUR PASSION.

We believe in creating an environment where our interns really can learn by doing during their time with us and where they are given their own areas of responsibilities from the start. That’s why our experts treat you as part of the team from day one, encourage you to bring your own ideas to the table – and give you the opportunity to really show what you can do.

BMW UK, Financial Services, Farnborough – Quality Assurance - 13 Month Placement (July 2026)

As part of the wider Process Management and Quality department you will work within our Quality and Training team which is responsible for overseeing quality of customer interactions. The quality programme business areas across BMW Financial Services, Alphabet and BMW UK. The team is responsible for providing insightful information on the performance of the correspondence with our customers to varying levels of BMW Management and working with Managers to improve performance. This is an excellent opportunity to be able to have oversight of many areas of the business and Customer journey. You will also be working with both internal and external partners. We are seeking an individual who enjoys working with data and has an analytical mindset.

What awaits you?

• Produce actionable insight showing trends and areas of improvement for quality.
• Support the management of the BMW outsource quality assurance provider.
• Assess the quality of the audits performed by our outsourced quality provider.
• Support the designing of new quality assurance assessments.
• Support the service delivery improvement of operational teams and outsource providers to deliver better customer outcomes; produce and deliver Management Information presentations on quality performance.
• Work with complex data sets ensuring their accuracy and learn how to manage external providers.

What should you bring along?

• Studying towards a bachelor’s degree in Business, Maths, Analytics, or a related field and on track to achieve at least a 2:2.
• A genuine passion and interest in the automotive industry.
• An analytical thinker with the ability to use data to show trends and identify root causes.
• Confident user of Microsoft Office products such as Excel, Word, and PowerPoint.
• Good written and verbal communication skills.
• Ability to use your initiative and manage your own projects/workload autonomously; a source of innovation and creativity to challenge our norms with the goal of nurturing a future leader for the BMW Group.

What can you look forward to?

• Great Pay – A competitive annual salary of £25,300, 27 days holiday per annum (pro rata to your contract) and an attractive pension scheme.
• Rewarding Work-Life Balance – Contracted working hours are 37.5 hours a week.
• Exciting Additional Benefits – You will have the opportunity to enjoy other employee benefits, a subsidised on-site restaurant and access to our Advantages scheme which gives you a range of offers and discounts.

What do you need to do now?

If you apply, the next stages of the recruiting process include online testing, an in person assessment centre and then a virtual interview with the hiring manager.

Please note:

To be eligible for this position, you must be returning to your studies, for a minimum of 6 months, after completion of this placement. You must be able to provide proof of your legal right to work in the UK.  

We are committed to promoting equal opportunities in employment and job applicants will receive equal treatment regardless of disability, age, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, gender, sex or sexual orientation.

At the BMW Group, we place great importance on equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience, and skills of the applicants. 

Closing date for applications: Friday 31st October 2025

Any further questions? Email us on [email protected]