User Experience Internship

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose:

The User Experience Intern, works hand in hand, often pairing, with other members of product teams to bring products to life.

With an understanding of user needs and processes, the User Experience Intern, will enhance usability, create workflow efficiencies, and delight our users through the enablement of intuitive, cross-channel technology solutions. They will work with more senior User Experience team members to gain proficiency in research, information architecture, interaction design and visual design skills.
This is a temporary role with potential to grow into a permanent position.

Key Responsibilities:

• 20% Planning & Analysis:
• Uses critical thinking to approach problems and create solutions
• Collaborates with senior leaders on assignments
• 10% Learning:
• Participates in learning activities around modern software design core practices (communities of practice)
• Learns, through reading, tutorials and videos, new technologies, and best practices being used within other technology organizations
• Increases business acumen by learning about other parts of the business
• 70% Delivery & Support:
• Learns to work as part of a team focused on designing solutions that align with end user needs
• Documents, reviews and ensures that all quality and change control standards are met
• Gains proficiency in skills associated with research, information architecture, interaction design, and visual design by working on small-scale products within an assigned technical area
• Designs solutions based on research findings, user stories, user business requirements documents, and/or technical design documents
• Creates designs such that information is easy to find, consume, and understand
• Follows the established processes, policies, standards, and procedures to assure compliance with corporate and regulatory policies and standards

Direct Manager/Direct Reports:

• Typically reports to the User Experience Manager or Sr. Manager.

Travel Requirements:

• Typically requires overnight travel less than 10% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• Must be legally permitted to work in the United States

Preferred Qualifications:

• 0-1 years of relevant work experience
• Exposure to one or more of the following disciplines: user research, interaction design, information architecture, visual design
• Exposure to the translation of user needs into visual assets
• Excellent academic performance
• Interest in working as part of a collaborative, cross-functional, modern software design and development team

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

• No additional education

Minimum Years of Work Experience:

• 0

Preferred Years of Work Experience:

• No additional years of experience

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• None

Certifications:

• None

Competencies:

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Cultivates Innovation: Creating new and better ways for the organization to be successful
• Drives Results: Consistently achieving results, even under tough circumstances
• Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
• Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder
• Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels