Services Operations – Undergrad Internship

Your Impact

As a Services Operations Analyst Intern at Lowe’s, you’ll work with the team that oversees installation, warranty, and service programs for millions of customers. You’ll help analyze data, build reports, and support optimization projects that improve service delivery and operational efficiency. From evaluating performance trends to identifying process improvement opportunities, you’ll gain hands-on experience in using analytics to drive better outcomes for customers and business partners. This internship is ideal for students interested in operations, analytics, and problem-solving in a large-scale corporate setting.

Summer Internship Program

Whether you're starting your professional journey or pivoting to a new field, Lowe's offers the resources and opportunities you need to thrive. Our 10-week summer internship program (May 26th – July 31st) immerses you in real-world retail operations. You'll work directly with industry experts across our stores, distribution centers, and corporate offices, gaining practical experience through hands-on projects that make meaningful contributions to our business and communities.

To succeed in this role, we seek future leaders who:

• Drive innovation with fresh perspectives and an eagerness to learn.
• Bring dynamic energy while staying open to inspiration.
• Take on challenges with sharp thinking and embrace new opportunities.
• Build strong partnerships through collaborative teamwork.
• Push boundaries to discover what's possible.

Do Your Best Work in Mooresville

This internship is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.

What You Will Learn

• Assist in analyzing operational performance data for service programs.
• Build reports and dashboards that track key metrics for installation and warranty services.
• Support optimization projects to improve efficiency and customer satisfaction.
• Collaborate with cross-functional teams on process improvements and service delivery initiatives.
• Gain exposure to vendor and partner management in services operations.
• Learn how operational analytics influence decision-making at scale.

Minimum Qualifications

• Pursuing a Bachelor’s Degree in business, analytics, supply chain, operations management, or related field.
• Expected graduation dates of December 2026 or May 2027.

Preferred Skills/Experience

• 3.0 cumulative GPA.
• Proficient in MS Office programs (specifically in Power Point, Excel and data analysis tools); familiarity with data visualization tools is a plus.

• Strong interpersonal, collaborative, innovative problem solving, analytical thinking, organizational and communication skills.
• Interest in operations, process improvement, or customer service.
• Previous relevant internship or experience in data analysis.
• Experience in a leadership position at work or within a campus organization.

Benefits

• Paid Internships
• Eligibility for Lowe's Housing Benefit
• 10% Associate Discount
• For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.