Operations Intern

Company

Federal Reserve Bank of ClevelandThe Federal Reserve Bank of Cleveland is part of the nation’s central bank. We’ve provided many opportunities for professional growth during our history.

For twenty-six years in a row, we’ve been named “One of Northeast Ohio’s Best Places to Work” by North Coast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.

Our People Make the Difference! The Federal Reserve Bank of Cleveland is seeking innovative thinkers with vision to build the framework that will carry the Bank into the future.

Follow us on LinkedIn, Twitter, Instagram, and our YouTube channel – Cleveland Fed

To be considered for this role, candidates must be a U.S. citizen, permanent resident, or green card holder.

Our interns will work onsite at our Cleveland, Ohio location. We’re looking for collaborative and innovative full-time students entering their sophomore year or beyond. Our student interns work 40 hours per week for the duration of a 10- to 12-week internship that starts as early as June and ends as late as September, depending on student schedules and business needs.

Take your skills to the next level and gain valuable experience contributing to work within the Operations Department, which includes work within Cash Services, Real Estate Services Group (RESG), and Law Enforcement Unit (LEU) groups.

You will play a key role in supporting our operational initiatives, with a focus on data analytics, quality management, customer service, process improvement, and automation. This internship is designed for individuals eager to gain practical experience in the operations field. The ideal candidate should be enthusiastic about learning and applying analytical skills in a fast-paced environment. This position provides an excellent opportunity to contribute to impactful projects while developing valuable skills.

Requirements for Internships:

• Currently pursuing an undergraduate or graduate degree, preferred in Business Administration, Operations Management, Data Analytics, Supply Chain Management, Customer Service, Engineering, or a related field, with a minimum GPA of 3.0 – should have at least one semester left to complete in school.

• Strong analytical skills with proficiency in Microsoft Excel or similar data analysis tools; familiarity with SQL or R is a plus.

• Experience with data visualization tools (e.g., Tableau, Power BI) is helpful.

• Excellent research, organizational, and communication skills, both written and verbal.

• Ability to work independently and collaboratively in a dynamic team environment.

• Detail-oriented with a proactive approach to problem-solving and critical thinking.

• A passion for operations, supply chain management, customer service, technology, and improving business processes.

What We Offer:

• Hands-On Experience: Gain practical experience and insights into the operations field through real-world projects and challenges.

• Mentorship: Receive guidance and mentorship from experienced professionals who are committed to your development.

• Networking Opportunities: Build connections within the industry and with fellow interns and employees.

• Professional Development: Participate in workshops, training sessions, and seminars designed to enhance your skills and knowledge.

Physical Demands and General Working Conditions

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, the Federal Reserve Bank of Cleveland reserves the right to revise this or any job description at any time. 

Bank’s Ethics Rules and Drug Testing: 

As a condition of employment, Federal Reserve Bank of Cleveland employees must comply with the Bank’s ethics rules which generally prohibit employees, their spouses/domestic partners, and minor children from owning or controlling, directly or indirectly, any debt or equity interest in a depository institution or an affiliate of a depository institution. A "depository institution" means a bank, a trust company, or any institution that accepts deposits, including a bank chartered under the laws of a foreign country. In addition, employees (and their spouses/domestic partners, and minor children) may not own shares of mutual funds, unit investment trusts or ETFs that have a policy, as stated in the prospectus, of concentrating in the financial services industry and that have underlying investments in banks or other depository institutions.  If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting.

In addition, as a condition of employment, candidates must undergo a background check and will be tested for all controlled substances prohibited by federal law, to include marijuana, prior to hire and for certain safety sensitive positions during employment.  

Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels

Reasonable Accommodation Statement - The Federal Reserve Bank of Cleveland is committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. To request a reasonable accommodation for any part of the employment process, please send an email to [email protected]

Full Time / Part Time

Full time

Regular / Temporary

Temporary

Job Exempt (Yes / No)

No

Job Category

Internship Family Group

Work Shift

First (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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