Support Engineering Intern
Posted on 9/5/2025

Geotab
No salary listed
Atlanta, GA, USA
Hybrid
This is a hybrid position reporting into the Geotab Atlanta office.
Who we are:
Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Support Engineering Intern who will assist the Software Engineering Support team in providing in-depth troubleshooting assistance to Geotab partners and staff. The ideal candidate should have the ability to understand complex systems and demonstrate strong communication, troubleshooting and problem solving skills. If you love technology, and are keen to join an industry leader - we would love to hear from you!
What you'll do:
As a Support Engineering Intern your key area of responsibility will be to learn and apply foundational knowledge of Geotab products, including the MyGeotab software application, Geotab Drive, and Geotab GO devices to help diagnose and troubleshoot software issues and inquiries. This internship is an excellent opportunity to gain practical experience in a fast-paced technical support environment. You will need to work closely with your colleagues on the Engineering Support team, as well as Support teams and Software Development.
The opportunity:
- 12-16 month work-term beginning January 2026.
- Full-time, paid internship: Monday - Friday, 37.5hrs/week.
- This is a hybrid position reporting into the Geotab Atlanta office - 621 North Avenue Northeast, Suite C-170
- Your first week at Geotab begins with 'GEO Launch' - a one-week Employee Orientation. Click here to learn more!
- Learn more about the Geotab Campus Program here.
How you'll make an impact:
- Assist in gathering relevant information by evaluating and analyzing symptoms to help resolve software issues and inquiries.
- Contribute to the issue queue management by:
- Learning to ask targeted questions to understand the root of the problem.
- Assisting in properly logging issues.
- Learning from support issues and collaborating with team members to improve the reliability and operability of Geotab products.
- Participate in new product testing. Leverage data visualization tools to create troubleshooting dashboards.
- Complete ongoing training/research to stay current on new and existing Geotab products.
- Consistently demonstrate Geotab’s Core Values in all daily work and interactions.
What you'll bring to the role:
- Pursuing a Post-Secondary Diploma/Degree specialization in related field (Engineering, Computer Science)
- Knowledge of SQL, Python, Javascript, Excel.
- Understanding of customer service principles and practices.
- High accuracy and attention to detail.
How we work:
Other employment statements:
Geotab will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at [email protected]. Geotab provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Geotab complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Geotab expressly prohibits any form of workplace harassment or discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Geotab's employees to perform their job duties may result in discipline up to and including discharge. If you would like more information about our EEO program or wish to file a complaint, please contact our EEO officer, Klaus Boeckers at [email protected]. For more details, view a copy of the EEOC's Know Your Rights poster. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to read our Privacy Notice. Click here to learn more about what happens with your personal data.
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