Product Design Intern

Job Description

Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do. Join our team and inspire digital transformations by creating new and compelling experiences for Global 500 companies – enabling people around the world to get more done, faster than ever before!

ServiceNow is a global company that builds global products. What makes us great is the collective minds of diverse individuals within the Experience Organization, contributing to building innovative software that make workflows smarter. We embrace representation in and from all professional and personal backgrounds and cultures to help propel passion and innovation in all our products.

Who YOUR TEAM is:

• We’re the Experience Organization!
• We work on some of ServiceNow’s highest visibility offerings including the Platform UI, Agent Workspace, Service Portal, and the mobile app that are driving innovation across the company.

Who You Are:

• Learn from a team of experts in UX Design, Visual Design, Interaction Design, and Front-End Development.
• Working closely with designers on ServiceNow’s Design System and Platform design teams.
• Creating new concepts with wireframes, producing high-fidelity mockups, writing detailed documentation, and critically assessing designs.
• Crafting visuals that help illustrate and help reinforce storytelling from end-to-end.
• Experiencing first-hand the creative processes as they exist in an Enterprise software environment.
• Developing your current skills even further and adding even more skills to your toolbox

Qualifications

• Currently pursuing a Bschelors degree in Design related degrees 
  • Graduating December 2026, or later 
  • Able to work full time for 12-weeks during the summer  
• Portfolio of work is required at time of interview  
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Proficient using Sketch, Photoshop, or other relevant design tools
• Understands user interface design, heuristic methods, or other usability evaluation techniques, perception, cognition, task analysis, experimental design and statistics
• Knowledge of web and mobile technologies, including social networking and messaging information architecture and other productivity applications
• Open to learn and actively seeking feedback and advice from peers
• The ability to work independently and as part of a team, and bring a willingness to learn through design thinking and execution
• Bonus points for having basic knowledge of front-end development technologies, such as HTML, CSS, and/or JavaScript
• Excellent written and verbal English communication skills, including the ability to articulate and explain your design decisions
• Expected to demonstrate a high level of initiative, good sense of humor, and a “make it work” ethos

For positions in this location, we offer a base pay of $38.25 - $49.04, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.