Intern / Management Trainee

Job Description

What’s In It For You

• Competitive pay of $24.04 – $27.13 per hour.
• Hands-on supervisory experience in multiple areas of luxury hospitality.
• Personalized mentorship from seasoned leaders.
• Exposure to hotel leadership meetings and decision-making processes.
• Potential career pathways within Fairmont Hotels & Resorts and the global Accor network after program completion.

What You’ll Experience

Over the course of the program, you will rotate through three operational departments, spending approximately 5–6 months in each. Your rotations will be tailored to your career interests and the needs of the hotel, with potential assignments in:

• Front Desk & Guest Services
• Housekeeping
• Food & Beverage Outlets (restaurants, in-room dining, banquets)

For example: You might begin in Housekeeping, rotate to Front Desk, and then move to Guest Services—each experience offering a unique perspective and set of leadership skills.

During each rotation, you will:

• Take on supervisory responsibilities within your assigned department.
• Learn operational best practices, leadership principles, and guest service standards aligned with Fairmont’s luxury brand.
• Gain a holistic understanding of how departments interconnect to create seamless guest experiences.
• Work closely with senior leaders and mentors to support your growth and development.

Qualifications

• Recent graduate in Hospitality or Business, or a related field (or equivalent work experience).
• Previous hospitality or customer service experience preferred.
• Strong interpersonal and communication skills with a genuine passion for service.
• Adaptability, curiosity, and willingness to take on challenges in new environments.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.

Must be legally authorized to work in the United States without sponsorship.