If you are a business student looking for an opportunity to grow, Emerson has an exciting opportunity for you! As a Digital Customer Experience Intern based in our Shakopee, MN location, you will be involved in a variety of digital content and AI strategy initiatives with a collaborative team.

In This Role, Your Responsibilities Will Be:

Support search engine optimization (SEO) and content strategy efforts by designing tests and developing recommendations for content optimization.
Aggregate performance data and generate reports to share insights with the team.
Explore how AI can enhance customer experience by evaluating current tools and identifying new opportunities.
Conduct competitive analysis of AI applications in customer-facing formats across the industry.
Collaborate with cross-functional teams—including IPE, service, tech support, and product management—to enhance customer-facing technical support content.
Create engaging, user-friendly content that helps customers troubleshoot issues in the field.

Who You Are:

You are curious and analytical, with a passion for digital innovation and customer experience. You communicate effectively across teams and are comfortable working with data to drive decisions. You thrive in collaborative environments, are eager to learn, and bring a customer-focused mindset to everything you do.

For This Role, You Will Need:

Pursuing a Bachelor's (students of any class status will be considered)
Zero (0) years of related experience
Legal authorization to work in the United States

Preferred Qualifications that Set You Apart:

GPA of 3.0 or above
Prior internship experience
Pursuing a Bachelor's in Business or Business Administration, Marketing, Entrepreneurship, International Business, Management Information Systems (MIS)

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide, a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, profit sharing retirement, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training.

Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. The starting salary for this role is $24.00 an hour, commensurate with the skills, talent, capabilities and experience each candidate brings to a role.

Learn more about our Culture & Values.

#LI-MS11

Digital Customer Experience Intern

Emerson Electric

Compensation Overview