Product Management Intern

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Product Management Intern

We are seeking a motivated and curious Product Management Intern to join our team and gain hands-on experience supporting the delivery of innovative, user-centered products. Working closely with the Product Owner, Product Manager, and agile squads, this internship offers a unique opportunity to learn the end-to-end product lifecycle in a dynamic environment within the insurance and financial services industry.

The ideal candidate is detail-oriented, eager to learn, and collaborative, with a strong interest in business analysis, product development, agile methodologies, and stakeholder engagement.

Key responsibilities

Backlog Management and Refinement

• Assist in documenting and maintaining user stories in JIRA under the guidance of the Product Manager.
• Support backlog organisation by helping track priorities, dependencies, and progress.
• Participate in refinement sessions to observe how requirements are gathered, discussed, and clarified.
• Shadow the Product Manager to learn how epics are broken down into actionable stories and capture acceptance criteria.

Stakeholder Engagement and Collaboration

• Support the preparation of prototypes, mock-ups, or examples to help communicate requirements to stakeholders.
• Assist in preparing presentation materials, training content, or meeting notes for stakeholder sessions.
• Gain exposure to how the squad, SMEs, and third-party developers collaborate to deliver features.

Agile Execution and Delivery

• Participate in agile ceremonies (e.g., stand-ups, sprint planning, retrospectives) to observe and support the delivery process.
• Assist the Product Manager to prepare demo materials for Sprint Reviews and in capturing stakeholder feedback.
• Support the Product Manager in tracking feature progress and maintaining clear documentation.

Process improvement and Metrics

• Assist in updating JIRA and Confluence with notes, sign-offs, or other delivery details.
• Support the collection and tracking of product metrics to monitor outcomes and team performance.
• Contribute to ideas and observations on potential improvements to workflows.

Key Qualifications

• Current student or recent graduate pursuing a degree in Business, Computer Science, Engineering, or a related field.
• Strong interest in business analysis, agile development, and digital transformation in the insurance and financial services industry.
• Excellent communication and organisational skills.
• Detail-oriented, eager to learn, and comfortable working in a collaborative environment.
• Familiarity with tools like JIRA, Confluence, or prototyping software is a plus, but not required.

Key Behaviours and Mindset

• Learner’s mindset: Open to feedback, curious, and eager to gain new skills.
• Collaborative: Works well in team environments, supporting colleagues and contributing to shared goals.
• User-focused: Interested in understanding customer needs and how products delivery value.
• Proactive Contributor: Takes initiative to ask questions, suggest ideas, and support the team whenever needed.
• Adaptable: Thrives in a fast-paced environment and comfortable with change.

Job Category:

Administrative Services

Posting End Date:

30/09/2025